Cancellation & Refund Policy

1. 7-Day Free Trial

Pokodrop offers a 7-day free trial for new shop registrations. During this period, you have complete access to unlimited uploads, permanent QR codes, and dashboard management tools. You may cancel your subscription at any time during the 7-day trial period without incurring any charges.

2. Recurring Billing & Automatic Renewal

Following the conclusion of the 7-day trial period, your subscription will automatically renew according to your selected billing schedule (monthly or annually) unless you cancel AutoPay prior to the renewal date.

3. How to Cancel

You can cancel your subscription at any time with a single click:

• Log into your Pokodrop shop dashboard.
• Navigate to Settings > Billing.
• Click Cancel Subscription / Disable AutoPay.

Upon cancellation, you will retain full access to your shop dashboard and incoming drop queues until the end of your currently paid billing term. No further recurring charges will be made.

4. Refund Guidelines

Because Pokodrop provides a fully functional free trial and provisions real-time encrypted cloud resources immediately upon billing, fees for active billing periods are non-refundable. We do not provide prorated refunds for partial months or unused time.

5. Billing Anomalies & Exceptional Cases

If you experience a technical billing anomaly (such as an accidental duplicate charge or unauthorized transaction), please contact us within 7 days of the transaction date. Verified billing errors will be promptly refunded back to the original payment method.